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how can I pay for the flowers Securely online provided by 2CheckOut.com. All major credit cards and their derivatives are accepted. Western Union is o.k but this process takes some time and NO items will be shipped until the transfer is made. We DO NOT provide CASH COLLECT any longer. Please don't call our customer service to ask about CASH COLLECT.Top |
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can you deliver outside Cairo? Delivery is offered throughout Egypt. Some destinations are: 6th of October City, Alexandria, Canal Regions (PortSaid, Ismailia, Suez), Delta Regions, Luxor & Aswan, Upper Egypt Regions, Sharm El Sheikh, Hurghada, Taba. Other destinations are also available.Top |
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Transaction Security and Encryption Transaction pages utilize high encryption SSL (secured socket layers) with internationally renowned secure certificate providers. Credit Card page is highly secured. You will see a lock appear on your browser window on the credit card page.Top |
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why are different items in my cart shipped seperately? Due to packaging constraints.Top |
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how do I know that my gifts have been shipped? Check your order status online. Press Here to view your ordering information.Top |
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how are my gifts packed? Press Here to know about our delivery information and policy.Top |
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how can I make an order for 2 different destinations? You will need two ordering sessions, i.e you will need to order twice. There is no way to make orders for two different destinations in one shopping session (You may open two browser windows and shop simultanously. Your shopping carts will be unique per browser window.)Top |
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Is Friday off in greater Cairo? Friday is off only for regions outside greater Cairo. This is due to the fact that all couriers take friday off in Egypt.Top |
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I finished shopping, how can I checkout? Go to the shopping cart page and press 'Proceed With Checkout'.Top |
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Are the roses I ordered top quality? Yes they are. Bostany.com provides only high quality green house roses (Long Stemmed). These roses live one week guarenteed during winter and 5 days during summer heat. These roses are opposed to the famous Egyptian roses with the beautiful scent (they don't live more than a day and they are short stemmed. They also don't survive shipping conditions) We don't sell these.Top |
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Flower prices compared to the Egyptian market? Bostany.com prices are the same compared to the Local Egyptian market and perfect compared to any other international florists. For the Local Egyptian market compare the prices of Egyptian quality green house flowers (which match International Standards) to the traditional Egyptian flowers which cost very low. Egypt now exports flowers worldwide. If you would like to inquire about export from Egypt to your country, please contact us. Some flowers are still imported from Holland. We also provide these to our customers along with the premium Egyptian flowers.Top |
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Will the gifts I order be exactly the same as the pictures? NOT EXACT. Items displayed will differ in appearance due to the florist touch, and that gifts imported will always differ in appearance. Some items, such as perfumes, will be provided the same as the picture. However, if any item is unavailable, it could be replaced. Please indicate in the 'Extra Instructions' field (when ordering) what Bostany.com should do incase the items ordered are not available exactly. By default, Bostany.com will replace all items not available by others equivalent in value and price without prior notice.Top |
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can you deliver outside of Egypt? Bostany.com can help Egyptian residents to order to international destinations. Press here for international delivery. Top |
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Technical Difficulties Browser cookies or Javascript are disabled in your browser. You must enable them so that your shopping experience is fine. Bostany.com has been tested by older versions of both Internet Explorer and Netscape. It works fine under them. If your using a different browser, please switch to Internet Explorer or Netscape. Our technical team will not provide any technical help related to other browsers. Also, if your browser has a pop-up suppress capability, please disable it while shopping at Bostany.com, since there are some information pages and announcements in pop-up form.Top |